Dick’s Return, Refund, and Exchange Policy [2025]

Shopping at Dick’s Sporting Goods is usually fun. But sometimes, stuff doesn’t work out. Maybe you bought the wrong size, got something broken, or just changed your mind. It helps to know Dick’s rules for returns, refunds, and exchanges. Here’s my simple guide to help you through it.

Dick’s Return Policy

Dick’s Sporting Goods has an easy return policy. You get 90 days to return most items. That’s plenty of time to see if you really like your purchase. But some items have different rules, so it’s smart to double-check.

• You have 90 days from purchase for most returns.
• You need a receipt to get your money back on your card.
• No receipt? You’ll get store credit instead, based on the lowest recent price.
• Returned items need to look new and be clean.

Buying online? Dick’s lets you return stuff in-store or by mail. You can also do curbside returns—park outside and call the store. They’ll help you from there.

Special Conditions for Certain Items

Some items at Dick’s have special rules:

• Electronics: Must come back in the original box with everything included.
• Nike Adapt Shoes: Exchange only within seven days with receipt.
• Theragun and Hyperice stuff: Return within 30 days (seven days if refurbished).
• Things you can’t return: Guns, ammo, custom-made things, Yeezy shoes, and autographed collectibles.

If you’re not sure about your item, just call Dick’s customer service first.

How to Return Items at Dick’s Sporting Goods?

Returning at Dick’s is easy. Follow these simple steps:

In-store Returns:

• Take the item and your receipt to any Dick’s store.
• No receipt? Bring your ID and get store credit instead.
• For curbside returns, park outside and call the store number.

Online Returns:

• Start the return on Dick’s website by filling out their return form.
• Print out the shipping label and box up your item.
• Drop it off at a UPS store. They’ll refund your money in about 2-3 weeks after checking the item.

Dick’s Exchange Policy

If you just want a different size or style, Dick’s lets you exchange within 90 days for most stuff. Some items like used gear or demo stuff need exchanges quicker—within seven days.

Exchange basics to know:

• Item needs to be in original shape.
• You must have proof of purchase.
• Online-only products can’t be exchanged in-store but you can still return them for a refund.

Frequently Asked Questions (F.A.Q)

Q1. Can I return items without a receipt?

Yep. But you’ll need an ID and you’ll get store credit at the item’s lowest recent price—not your money back.

Q2. How long does it take to process refunds?

In-store returns take up to 14 business days. Online returns take about 2-3 weeks after Dick’s gets your item.

Q3. Are there any non-returnable items?

Yes. You can’t return guns, ammo, custom stuff, Yeezy shoes, autographed items, or electronics that were opened. Check the fine print before buying.

Q4. Does Dick’s charge for return shipping?

Nope. Dick’s gives you a free shipping label for online returns. Returning stuff in-store is always free too.

Q5. Can I exchange demo or refurbished items?

Yeah, but you only have seven days and must have your receipt. No refunds, just exchanges for these items.

Q6. Can online purchases be returned in-store?

Yes. Just take your packing slip or order confirmation email into any Dick’s store. That helps them do the return faster.

Wrapping Up

Dick’s Sporting Goods makes returns pretty easy. Their 90-day rule gives you plenty of time. Just remember to keep your receipts and always check what items have special rules. Knowing the basics here helps you avoid trouble when returning stuff!